Hivepod Support

Contact Support

Email us at support@resopod.cn for pairing, official Relay activation, Tailscale or user-operated tunnel connections, or app-usage questions.

To help us investigate, include your Hivepod app version, operating-system version, connection method, and a short description of what happened. Do not send Relay activation codes, API keys, or other secrets.

Before You Start

• The iOS app is a remote client and requires a paired Hivepod desktop app for full functionality.
• You can connect through our optional official Relay, your local network, Tailscale, or another user-operated tunnel.
• Official Relay access is authorized on the desktop through account membership/device binding or a legacy invitation code. LAN, Tailscale and user-operated tunnels require no Hive Relay activation. Account export/deletion is in desktop Account settings.
• Keep the desktop app running and its selected connection path reachable while using Hivepod on iPhone or iPad.
• If pairing fails, confirm that both apps are up to date and try scanning the pairing QR code again.

Useful Links

• Download Hivepod for desktop
• Privacy Policy
• Terms of Service